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Returns

Shopping for your home should be fun, so don’t be afraid to mix things up! If an item isn’t the perfect match, return it for a refund within 30 days of delivery in the original condition and packaging. Products that are custom made can not be returned in any case.

 

You can choose between a refund in store credit or a refund to your original payment method.

 

Nova Prestige does not cover the cost for return shipping. As soon as we receive the return from you to our warehouse, we will begin to process the return which will take 2-3 business days. 

All packages must be returned with Track&Trace!

Please contact us using the contact form to the side to initiate a return or send an email to info@nova-prestige.com!